Refund policy

Refund & Return Policy

Customer satisfaction is important to us. Please read our policy carefully before placing an order.

Returns

We accept returns only if:

• The product received is damaged during transit.
• The wrong product was delivered.
• The product has a genuine manufacturing defect.

To request a return, please contact us within 48 hours of delivery with your order number and clear photos/videos of the issue.

Non-Returnable Cases

Returns are not accepted for:

• Change of mind.
• Incorrect size selected by the customer.
• Improper use of the product.
• Products damaged after delivery.

Refunds

After the returned product is inspected and approved, refunds (if applicable) will be processed within 5-7 business days to the original payment method.

For Cash on Delivery orders, refunds will be processed via bank transfer or another mutually agreed method.

Replacement

Eligible products may be replaced instead of refunded, depending on product availability.